Loyalty Rewards

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We are excited to bring our valued guests our fantastic 'Jet Park Club' loyalty rewards programme. 

 

Your Benefits:

  • 10% Back to You- on your total spend (spend $100, get $10 Reward Dollars).
  • Free WiFi on any room type booked- Forever!
  • First to Know- about specials and promotions.
  • Exclusive Offers- just for our Jet Park Club members.
  • Regular Updates- receive regular news and points balance updates.
  • One of Us- you’re part of the hotel’s family, we’ll get to know you so you always feel at home.
  • Simple- No cards, No programme charges and Easy redemption!
     

How to Join

Membership sign-up to the Jet Park Club is only done at reception upon check-in.  Please ask one of our friendly staff and they will facilitate your sign-up, provide you with a small gift and membership brochure.
 

How to Earn Rewards Dollars:

It’s simple- sign up to Jet Park Club at reception and you’re ready to earn reward dollars. Every time you stay we will automatically add 10% of the value of your bill in the equivalent reward dollars to your membership balance e.g: spend $100 and receive $10 reward dollars (not redeemable in cash). You can redeem these dollars for full or part payment of your future stays.
 

How to Redeem Your Rewards Balance

  1. Please advise our receptionist that you wish to use reward dollars to pay for your stay.  
  2. Reward dollars can be redeemed as full or part payment against the value of your total bill (rooms, food, bar etc.)  Please note points are not redeemable for third-party services to the hotel e.g. car or bike hire.

How to Make a General Enquiry

If you have any questions or concerns about your membership please do not hesitate to phone the hotel or email: care@jetpark.co.nz

 

Getting to Know You

It’s important to us that you always feel at home when you stay. Please feel free to let your receptionist know if you have any special requests when you stay and we’ll endeavour to help!  From time to time we’d love to receive your comments on our hotel’s products and services.
 

Simple- No cards, no programme charges and easy redemption!

 

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How to Check Your Rewards Balance


Here are the simple ways you can check your rewards balance:
  1. Fill in the below request form and you’ll receive a reply soon after.
  2. Ask at reception upon check in/out.
  3. Keep an eye out for our regular email advising of your latest points balance.
  4. Send an email to care@jetpark.co.nz


Request Your Rewards Points Balance:


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Jet Park Club Terms of Membership

Each Rewards Programme member is bound by the following conditions of use:

  1. Your Rewards Programme membership is governed by these conditions of use. If you do not accept these terms, please notify the staff that you would like to withdraw from the programme.
  2. Your Rewards Programme membership account is only activated on receipt of a completed and signed application form and each application is subject to acceptance by the Jet Park Hotel. Membership sign-up to the Jet Park Club is only done at reception upon check-in.  Please ask one of our friendly staff and they will facilitate your sign-up, provide you with a small gift and membership brochure.
  3. The Rewards Programme is only available to selected customers upon receipt of a completed and signed application form.
  4. Reward Dollars cannot be redeemed for cash.
  5. Reward Dollars may be redeemed as full or part payment against the value of the advertised goods or services at Jet Park Hotel. Not redeemable for car or bike rentals.
  6. To redeem your Reward Dollars, simply request to use your points as payment or partial payment at reception when settling your bill.
  7. Reward Dollars will expire two years after date of issue.
  8. Any Member that has not had any activity in the last 12 months will be deemed to be inactive, and any rewards balances will be forfeited.
  9. Jet Park Hotel reserves the right to refuse or cancel membership for any reason whatsoever and to modify or cancel the rewards programme at any time with three months prior notification. Any available Reward Dollars not redeemed within that period will expire.
  10. Membership of the Rewards Programme will be cancelled immediately, and all rewards forfeited if found to be fraudulent in any way.
  11. We respect your privacy. The information you provide us on this application form and any information we gather from your membership usage is strictly confidential to the Rewards Programme and the Jet Park Hotel. We hold your information in confidence and you are entitled to access and correct your details under the terms of the Privacy Act, 1993.
  12. By joining our club you agree to receive correspondence from Jet Park Hotel. To remove yourself from this list, please click on the unsubscribe link at the bottom of your email. Unsubscribing from email correspondence does not unsubscribe you from the Jet Park Club.
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237 Fenton Street
Rotorua, 3010
 
PO Box 12065
Rotorua South,
Rotorua, 3045
 
Reservations
phone 0800 538 466
 +64 9275 4100
reservations@jetpark.co.nz

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